Position Title: Project Coordinator – BA
Department: Technology & Operations, India
Rank: Analyst / Associate
Section: T&O
Location: Chennai
Job Purpose:
To support the data driven decision making for DBS products, processes, and business through the creation of data dashboards, infographics, models per business requirement. To support business and operations in new tool development, testing, deployment and production support To review and identify gaps and opportunities for improvement which exist in the current operating environment. Work closely with different stakeholders to address the same through automation and process changes.
Key Accountabilities
Ability to understand current process mapping and existing controls
Ability to create User Stories and document the As is & to Be processes
Ability to identify gaps if any in existing processes- gaps such as manual breaks, multiple handoffs, weak controls
Ability to create high quality documentation such as process maps for reviews conducted
Good analytical skills, detail oriented, keen eye to detect and analyse gaps
Solution oriented with an understanding on various options available efficiency
Excellent communication, interpersonal skills and collaborative approach
Ability to manage multiple projects across Operations team
Job Duties & responsibilities
Ensure quality of review, gap analysis and proposed solution
Understanding of BFSI industry retail and consumer banking
Required Experience
Strong academic background
Should be self-motivated, adaptable, focused and well organized
Should possess a creative bent of mind and should be a strategic thinker
Overall experience of 3 – 5 years in relevant industry
Good analytical skills, detail oriented, keen eye to detect and deliver projects
Education / Preferred Qualifications
Graduation from recognised university.
Graduation or equivalent degree in Project and Program management (CAPM, PRINCE2), Statistics, Analytics, Applied Mathematics, Operation Research, or equivalent quantitative fields preferred.
Core Competencies
Understanding of Retail / Consumer Banking processes
Clear understanding of banking products, systems, controls, capabilities, and limitations.
Work Relationship
Prior Working experience required
An individual contributor with capability to manage stakeholder expectations across Operations & Technology.
Job Type: Regular / Permanent
Salary: ₹33,000.00 – ₹37,000.00 per month
Schedule:
Application Question(s):
Mathematics, Operation Research, or equivalent quantitative fields preferred?
Experience:
Speak with the employer
+91 9345388636