Accounting
THR Consultants Hiring for Customer Service at Gurgaon, Haryana Full Time
Job Description
Interested candidates can send their resume to MS.Komal Saena-+91-9758-000-279
About PaisaaBazaar.com
Paisa bazaar was India’s largest digital consumer credit marketplace with a 51.4% market share, based on disbursals in 2020, as per Frost & Sullivan. More than 21 million unique Consumers have accessed their credit score from Paisa bazaar as of March 31, 2021.Paisabazaar works with large banks, NBFCs and fintech lenders who offer a wide choice of products on our platform.
Paisa bazaar aims to make personal finance decisions easy, transparent and convenient for India. Through technology and data innovations, along with a lot of hard work, we intend to make comple decisions simple for you. Today, we are proud to be a strong and popular consumer finance brand.
We at Paisabazaar.com are as proud of our culture and values as we are of our growth. We believe in an open and friendly environment for the Paisa bazaar family that encourages free flowing ideas, teamwork and relentless eecution.
Job description
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Solving quires of financial Products/Loans to the leads given by the company.
Assisting customers in sale of a range of financial products on phone.
Role entails working only in Day shift.
Fully responsible for meeting and eceeding targets as assigned periodically.
Reaching productivity that meets job standards, while working with speed and accuracy.
Fleible, able to shift priorities to accommodate changing demands.
Ensure no losses or errors occurred while assisting customers.
Work towards ensuring zero cases of mis-selling / fraud in the processes.
Responding in a timely and effective manner to all internal communication.
Adheres to and supports company policies and practices.
Candidate Profile:
Fleible to work in 6 days, roster off environment.
Should be able to converse in English and Hindi efficiently
Good selling and negotiations skills
Under Graduate/ Graduate/ Post Graduate
Minimum 0 to 1 year eperience in working in the areas of Sales
Required Candidate profile
Should be able to converse in English and Hindi efficiently
Good selling and negotiations skills
Remuneration/Perks and Benefits: 2.4LPA to 3.6 LPA +Unlimited incentives
Fresher can also apply.
Best of Luck!
Role:Customer Service
Salary: 2,25,000 – 3,50,000 P.A.
Industry:BPO / Call Centre
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success, Service & Operations – Other
Employment Type:Full Time, Permanent
Key Skills
Customer Service
bpoUpsellCross SellingMBA financeTelesalesKPOBpo Non VoiceMarketingCustomer RelationshipCustomer SupportSalesCSEOutbound SalesClient ServicingClient RetentiondayshiftCustomer CareDomestic CallingBusiness DevelopmentClient Relationship
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Graduation Not Required
Company Profile
THR Consultants
A Leading BSFI Client
Company Info
Contact Company:THR Consultants
Reference Id:Paisaa-CRT