Marketing
Telstra Hiring for Solutions Catalogue Content Publisher at Bengaluru, Karnataka Full Time
About the role:
The Content Publisher is responsible for ensuring that stakeholders across the business have access to required information and materials that supports sales, GTM & Offer and marketing initiatives.
The Content Publisher is responsible for ensuring that stakeholders across the business have access to required information and materials that supports sales, GTM & Offer and marketing initiatives.
They will need to work closely with content owners to ensure that content is uploaded in a timely manner and that it is tagged correctly
What is the focus of the role?
Solutions Catalogue Mailbox Owner
Manage all basic content upload requests – direct and partner content
Communicate and be accountable for SLAs when publishing within online channels for business stakeholders
Maintain content upload SLAs of 24-48 hours
Upload new content & refreshed content
Ensure correct meta-tagging is used as per governance guidelines, ensuring that content is searchable
Action product and content change requests
Manage content expiry requests
Assign requests to Catalogue Manager & Page Publisher as required
Work with Content Owners to ensure content is published as per their requirements.
Work with Solutions Catalogue Platform Manager to identify ways to streamline and improve processes
To be successful in the role, you’ll.
Work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
Self-starter – able to determine own path to success, rather than needing extensive direction.
Detail-oriented with strong problem-solving capabilities.
Able to perform in a fast-paced working environment and deal well with ambiguity
Ability to accept feedback, take direction and action changes in a timely manner
Ability to work under pressure to deadline in a fast paced environment
HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.
Qualification –
Bachelor’s degree and at least 3 years working experience with Content Management Platforms (ideally Seismic)
Understanding of Content Management systems, meta-tagging
Ability to communicate clearly and effectively for stakeholder management
Ability to collaborate and manage interactions with individuals at all levels
Strong MS Office Skills
Strong time management skills
Strong oral and written language skills
Strong copy writing and editing skills