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Job Family Descriptor Provide operational support in the sales channel to support sales associates and managers in their revenue generation activities pre and post sales
Support the sales staff at the backend in meeting revenue targets by ensuring the timely negotiation closing processing and implementation of orders through interaction with various teams ensuring early realization of revenue and contributing to credit reduction by working with collections teams and customers in resolving credit disputes
support account managers on network inventory information generate reports for account managers Broad outline of the Role May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Billing Collections Sales Support HR Operations Secretary Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education Graduate Experience 4 8 years Purpose – Broad objective of the role Operating Network – Key External Operating Network – Key Internal Size and Scope of Role – Financial Size and Scope of Role – No. of direct reports Size and Scope of Role – Total team size Size and Scope of Role – Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills
Support the sales staff at the backend in meeting revenue targets by ensuring the timely negotiation closing processing and implementation of orders through interaction with various teams ensuring early realization of revenue and contributing to credit reduction by working with collections teams and customers in resolving credit disputes
support account managers on network inventory information generate reports for account managers Broad outline of the Role May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Billing Collections Sales Support HR Operations Secretary Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education Graduate Experience 4 8 years Purpose – Broad objective of the role Operating Network – Key External Operating Network – Key Internal Size and Scope of Role – Financial Size and Scope of Role – No. of direct reports Size and Scope of Role – Total team size Size and Scope of Role – Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills
