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Job Description:
Role Summary/Purpose:
As a Manager, Credit Implementation, you will have the opportunity to work on major business initiatives that contribute to SYF’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple strategy implementation assignments supporting the any one or multiple Credit Life Cycle(Acquisition, Account Management, Transaction Fraud, Collections & Recoveries) function & will work directly with the business, IT and strategy teams. As a Manager, you are required to be proficient in handing projects and engaging with stakeholders independently.
This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.
Essential Responsibilities
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Undertake ownership of strategy implementation and validation, code changes to implementation platform(s) for Credit
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Manage projects independently to ensure successful implementation of strategies, tools and processes
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Work on several different projects simultaneously, of varying complexity and length.
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Support operational credit team in response to internal and external audit requests. Undertake ownership of the CTC process and able to support audit teams.
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Able to design automations around various processes
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Assurance of six sigma rigor in strategy development, implementation, and monitoring.
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Should have adequate experience in project management and change delivery.
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Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered
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Develop and support Best-in-class analytic solutions.
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Strong understanding of agile framework.
Qualifications/Requirements
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Bachelor’s degree in science, analytics or related field with 2+ years of relevant work experience of relevant experience in consumer/commercial credit or risk management, lending, marketing or appropriate field in a credit card / consumer lending environment, or in lieu of a degree 4+ years of relevant work experience of relevant experience in consumer/commercial credit or risk management, lending, marketing or appropriate field in a credit card / consumer lending environment
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Strong Technical abilities and hands on experience with strategy implementation platforms viz. Power Curve, Strategy Design Studio, FICO DMP, Open L, Advance Defense, Defense Edge, Falcon
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Hands-on Experience using SAS, SQL, Python & Unix, Mainframe, VBA, Excel
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Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.
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Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.
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Ability to communicate technical information effectively, both written and verbal.
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For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying. -
Inform your Manager or HRM before applying for any role on Workday.
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Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
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Must not be any corrective action plan (First Formal/Final Formal, PIP)
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Shift timings 2:00pm – 11:00pm IST
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Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
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Existing Level 7 are eligible to apply, will be considered for Level 8 if selected
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Existing Level 8 may be reviewed for L09.
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Existing Level 9 will be offered L 09
Desired Characteristics
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Advance SAS/SQL, COBOL, JCL, Java, C, C++ programming capability/proficiency.
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Exposure to Big Data technologies
Grade/Level: 09
Job Family Group:
Credit
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