Deliver high-impact communication across all internal audiences, respecting the employee communication experience principles. Contributes to external communication reach through storytelling and amplification, in close collaboration with the appropriate channel and topic owners.
He/ she is responsible for giving the line of sight for the strategy, design of global campaigns, projects, initiatives, and editorial lines harmonized with key strategic priorities in his/ her scope. He/ she is responsible to deploy and follow-up the comms strategy respecting on-time delivery, budget, and specification and including transactional global activities in tight collaboration with the Executive Business Partners/ Comms Leaders and Newsroom team.
He/ she directly partners with business stakeholders with the mission to educate, set expectations, propose appropriate actions that make the content relevant to the audience, find solutions, implement actions and propose a corrective course of action.
The objective of this role is to drive understanding of company’s priorities, cultivate conversations that matter and contribute to building a culture of dialogue, deploy change management through communications that drive business transformation.
He/she will bring solutions based on external benchmark and trends, with a permanent focus on innovation and digitization in our communication delivery.
In alignment with the employee communication experience principles, the Global Communications strategy, and in collaboration with the Executive Business Partners/ Comms Leaders and the Newsroom, he/ she defines and implements, end-to-end, global campaign/ project strategies in order to increase employee engagement, drive understanding of company’s priorities and manage change through the communications:
Create communication plans for strategic projects or initiatives.
Deploy communication plans and drive execution, including own transactional global activities.
Produce communication assets and content.
He/ she ensures that duplication of content and overlap between global and local deployment of all employee campaigns/ projects/ initiatives are avoided.
He/ she uses standardized target segmentation by defining employee audiences and communities, identifying the corresponding audiences and partnering with channels owners to address these audiences in a timely and effective manner, being mindful not to create volume of comms and inefficiencies across channels.
Drive communications change management activities.
Works closely with Channel Owners to manage the mix of communications channels for the global campaigns/ projects/ initiatives in scope.
Set and manage measurement expectations with stakeholders.
Is flexible between taking the lead in the creation of assets and/ or supporting the development of specific content for leadership audiences in line with the leadership comms strategy (including EdCast content).
Under the leadership of the Global Communications Measurement team, work on analysing the impact of the communication activities in scope, work on insights and implement appropriate improvement actions.
Leads editorial lines in respective scope.
He / she promotes seamless collaboration across peer group.
Drives innovation and digitization across all global campaigns/ projects/ initiatives in scope, executing them in partnership with the Channels Owners and transactional teams.
In a proactive and permanent manner undertakes actions to maintain business acumen.
Bachelor’s degree or equivalent in Marketing, Communications, Human Resources or related disciplines.
5 – 7 years of experience in Communications or Marketing in global companies
5+ years working in a global role with multicultural exposure and working in matrix organizations
Excellent writing skills
Cross-Cultural, Global mindset
Change Management & Implementation
Internal & External Communications
Employee Engagement Marketing
Business Partnership / Consulting
Influence & Convince
Lead with Agility
External communications skill is a plus, e.g. PR
Highly proficient in spoken and written English
Good level in 2nd or 3rd language as a plus.
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