Collaboration
Global & Local Medical function
Medical agencies
Commercial Excellence
Medvox Core team
ITS team
MedHub scientific communication team
Duties & Responsibilities
1. People
Maintain effective relationships with stakeholders
Liaise and coordinate with colleagues in Medical function to receive content for MedVox and DAM distribution.
Co-ordinating and performing QC activities to ensure quality check validation
Stakeholder feedback to be maintained completing tasks as expected
2. Performance
Manage receipt of Content Manifest including content Approval documentation.
Perform initial QC on content to test rendering, performance and interactive elements (hotspots, links, etc)
Perform trouble shooting content-related technical issues
Distribute content to appropriate QC user group
Distribute content to appropriate user group
Generate/publish platform reports using Pitcher InsightÒ (pre-define and or ad-hoc analysis reports, audit reports on users/content)
Enhance content structure and digital asset management learnings
Build and maintain intranet and internet websites
Content QC standards to be maintained
Timely support for generating specific reports
3. Process
Follow detailed guidelines (for example checking hotspots which have links to pdf review of the content for spot assessment, format, expiration date, tagging, validating MMRC#).
Good understanding about MedVox, DAM and Pitcher application
Effective understanding on content structure
Secure adherence to QC process to maintain quality requirements
Adherence to process and policies
No major timeline and process deviation issues
Content QC standards to be maintained
Knowledge, Skills & Competencies / Language
Technical knowledge of content management tools (Pitcher, DAM, Veeva CLM , Kadridge or other CLM too optional )
Working knowledge on SharePoint Online and its functionalities and Website Maintenance
Knowledge and experience with PowerPoint, Adobe PDF and Photoshop
Excellent planning, design, communication, project management and documentation skills
Excellent management of customer expectations, listening, negotiating, and multi-tasking skills.
Strong interpersonal skills and experience working in a global context
Strong project management abilities; capable of prioritizing and handling multiple projects simultaneously
Ability to take initiative, follow through, and meet deadlines as necessary
Qualifications
Bachelor’s or master’s degree in information systems, computer science, communications, web/graphic design or related field
2+ years relevant work experience with solid understanding of principles, standards, and best practices of web content management/Digital Asset Management preferably in a pharmaceutical or healthcare space
Requirements of the job
Minimum of 2-5 years’ experience with content management & expertise in SharePoint/SharePoint Online and Website maintenance
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.