Resource Drive Consulting Hiring for DGM & Sr. Manager- Finance & Accounting shared services. O2C P2P & R2R at

Positions 1 : Deputy General Manager F&A shared services managing O2C, P2P and R2R.

Exp: 12 to 15 Years, CTC upto 40 LPA

Position 2: Senior Manager F&A shared services managing O2C, P2P and R2R.

Exp: Minimum 2-3 years as a Senior Manager or 7- 8 years as Manager.. CTC upto 35 LPA

Please find below JD’s for Positions 1 : Deputy General Manager and Position 2: Senior Manager.

Job Description: Deputy General Manager F&A shared services managing O2C, P2P and R2R.

Deputy General Manager Finance

Role Objective:

The DGM Finance will work closely with onshore stakeholders in effective delivery of Group

Finance Shared Services. Position will also support Finance Senior Management & Leadership

Team for contributions in Financial & Operational framework, in the development and

implementation of Finance Target Operating Model, policies, systems & applications, and control & governance framework.

12-15 years with at least 10+ years of Financial Operations experience

2. Experience in the BPO sector is preferred.

Primary Responsibilities:

Strategic Management-Provide sound management to the groups finance and accounting strategy, to optimize

financial performance and strategic position.

• Lead the preparation of strategies and business plans pertaining to finance operations.
• Ensure that group financial policies and procedures are followed with expected controls
• Ensure effective implementation of the quality management system.
• Financial and contractual approvals in accordance with delegations of authority.
• Preparation and presentation of financial indicators, reports and documentation for

management committee, EXCO, Board meetings for the Orgnisation.

• Provide financial guidance and support to business and members of the senior

management team to promote sound business decisions

• Manage the performance of the team by carrying out progress reviews and ensuring

objectives and key outputs are cascaded throughout the department.

Financial Operations:

• Meet and exceed all SLA’s / timely reporting and delivery of Group Finance Shared

Services objectives

• Contributes to the efficiency and profitability for stakeholders/clients and Orgnisarions group
• Management and optimization of investments and funds in the domain of Finance

operations

• Ensure that company financial systems are robust, compliant and support current

activities and future growth.

• Establish a high level of credibility and manage strong working relationships with internal

& external stakeholders including customers and advisors

• Manage and provide oversight as necessary of internal and external audits.

Compliance & Risk Management:

• Ensure legality and optimisation of all financial transactions.
• Ensure that regulatory requirements of all statutory bodies are met with regards to the

company’s financial affairs.

• Act with integrity for schemes having financial implications and act in accordance with

local regulations, guidelines, and acts.

• Provide guidance on financial proposals for projects and tenders.

Implementation of Guidance and Policy:

Implement, maintain and manage the cascading of all relevant orgnisations policies &

procedures to team members

• Report all health & safety incidents to the Occupational Health and Safety Officer on site.
• Ensure safe working practices are adopted by themselves and other employees in their

work areas to maintain a safe working environment for employees and clients. These are

defined in the staff handbook.

• Work in compliance with the code of conduct of orgnsations and its commitment to equal

opportunities.

Key Result Areas:

1. Takes responsibility, at senior management level, within the financial environment, for setting

targets, monitoring performance, and managing the service in an efficient and effective

manner.

2. Management of orgnisation’s financial resources to attain its strategic objectives as a business

concern and return maximum value to the group and stakeholders

3. Achieving Function’s growth and sustainability targets

4. Drive continuous improvement of processes, quality initiatives like Six Sigma, RPA,

Automation etc. to bring in efficiencies and process enhancements

5. Developing and overseeing control systems to prevent or deal with violations of legal

guidelines and internal policies, robust risk and compliance adherence

6. Manage and build high performing teams, retention of workforce, Reward and Recognition of

team members, cross skilling and support team members in coaching / mentoring, career

progression etc.

7. Employee Engagement scores, ESAT/NPS.

Job Description: Senior Manager F&A shared services managing O2C, P2P and R2R.

Senior Manager

Role Objective:

To manage all the aspects of the finance & accounting function for Third Party Clients through

consistent processes & systems; and to lead, motivate and develop team for meting business

objectives.

Minimum 2-3 years as a Senior Manager or 7- 8 years as Manager in Finance and Accounting domain.

Ideally managing F&A for UK based Third Party Clients Experience across Finance Areas / functions including P2P, O2C and General Ledger Accounting, Management Accounting.

Managing Client interactions and relationships

Third Party Client F&A Heads

Internal and External Aduitors

Regulatory bodies Bank (s)

Primary Responsibilities:

Manage and ensure end-to-end delivery of SLAs for all the sub-processes like P2P, Vendor

Master Creation, Reconciliations, O2C, Invoicing, General Ledger Accounting, Month-end

Book Closure / Journals, Budgeting and Forecasting, Variance Analysis, Management

Reporting, VAT returns, etc. .

Establish a system to monitor all the sub-processes and ensure that these are reviewed

before they are sent to the client.

Establish FTE requirement and formulate recruitment strategies for all processes and chart

out a resource plan.

Ensure that the process manual is updated regularly (as and when there is a change in the

process) in consultation with the client.

Liaise with the GM / DGM / Head to establish the team structure for the sub-processes in a

manner which allows growth for individuals within the team and allocate jobs effectively

and establish a control on distribution of jobs with trail;

Ensure that training manual is complete in all aspects and is updated whenever there is a

change in the process and the training plan is in place for new joiners and all those existing

candidates who need improvement.

Oversee the performance management system and ensure that the appraisals are conducted

as per schedule.

Ensuring Stakeholder management through the delivery of sub-processes and strong

governance process – Daily, Weekly, Monthly, Quarterly. Having regular calls and flagging

issues and escalations on a timely manner

Accountable and responsible for delivery and growth for existing client F&A teams; Support

new business proposals. migrations, knowledge transfer as Subject Matter Expert

Proactively look for opportunities for process reengineering/continuous improvements and

identify ways to mitigate the impact of emerging issues

Review quality parameters for all the sub-processes on a regular basis and establish process

improvement plans and implement them in consent with the client;

Coach, guide and mentor team to achieve individual and team objectives; engage with team

on regular basis and ensure team is adequately trained to meet objectives / timelines

Create resilience, cross skilling individual team members, manage attrition and recruitment

Oversee the MI reports prepared by assistant managers and team managers

Manages auditors and the audit requirement;

Has responsibility for more than one aspect of business unit performance, e.g. profit, sales,

cost management, customer service levels etc. May be a cost centre manager. Will have

client relationship management responsibilities and managerial responsibility for a team.

Champions TCF in area ensuring built into relevant communications and activities.

Any other matters / reporting as required by management