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Rentokil Initial:
Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
GENERAL DUTIES & RESPONSIBILITIES
Follow-up – Payment collection for Pan India Clients.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or contracts.
Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure
Making personal visits to customer for reconciliation & Payment Collection.
Regular customer account reconciliations
Monitoring debtor balances to ensure a reduction in debtors DSO
Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum
Hold weekly/monthly credit review meetings with Sales & operation Team
Handle disputed bills and negotiate to bring payment within the agreed terms
Respond promptly and completely to both client and internal enquiries
Propose write off of irrecoverable receivables
Take necessary actions on need based in the cases of any payment disputes even legally if required in consultation with CFO
Statutory Compliance & payments.
Understand the PO terms & condition and apply in company system.
Checking contract/agreement terms & condition as well as deciding contract Value with coordinate Sales Team & Finance Manager.
Handling Vendor Registration procedure.
Making track of Renewal of contract/Projects.
Taking care and maintaining client database, coordinating with technical team for solving customer problem, receipt of mails.
Making track & control for Invoice Submission.
Advise customers of necessary actions and strategies for debt repayment.
Some Critical situation of collection I will solve the issue at client level & negotiate with client.
Understand and map the Payment Process at the Customers end.
Providing reports to management regarding the debtor’s position.
Making a track of NEFT /RTGS payment and taken responsibility to adjust the payment in system as per payment advice.
Handling process of Passing Credit and Debit Notes.
KEY DELIVERABLES
- Liaise closely with BM/ABM to solve problems relating to payment issues
- Manage credit control system / control outstanding
- Ensure that debts are paid in timely manner
- Monthly statements/reports to management
CORE COMPETENCIES
- Assertive and Self Confident
- Positive Attitude
- Takes pride in their work
- Ability to work Independently
Requirements
EDUCATIONAL / OTHER REQUIREMENTS
- Graduation with 2 years
- Prior knowledge of Accounts & Administration will be added advantage
- Should be able to converse well in English & Regional language
- Proficient in MS Office (Expertise in Excel)
Benefits
Are you interested? Here’s what you can expect when you join us…
- Annual Performance Based Bonus
- Group Mediclaim Insurance Policy
- Travel Reimbursement
