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Hiring for Groww
From 0 to 4 year(s) of experience
₹ 2,00,000 – 4,00,000 P.A.
Bangalore Rural, Bangalore/Bengaluru ( Koramangala)
Job Description
We are hiring for *Groww*
Designation – Executive – Customer support / Sr. Executive – Customer support
Job Role: Inbound Voice Process
Compensation – 2.5 LPA – 4 LPA
Work Location – Bangalore (Koramangala)
Language Proficiency – English and Hindi (Spoken)
Age Limit: 27 Years
Good knowledge on Mutual funds, Stocks, and other financial products
Candidates from B.com , BBM , M.com or MBA (Finance) background freshers and candidates with 1-5 Years of experience in customer support for the customer success team at Groww.
Responsibilities-
Provide technical support and ad-hoc training to customers who use the companys product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
This role is critical as it is the first point of call for the customers.
Interested candidates share your updated resume to 8344212952
Role:BFSI, Investments & Trading – Other
Salary: 2,00,000 – 4,00,000 P.A.
Industry:Investment Banking / Venture Capital / Private Equity
Functional AreaBFSI, Investments & Trading
Role CategoryBFSI, Investments & Trading – Other
Employment Type:Full Time, Permanent
Key Skills
Solving Queriesinbound voice processmutual fundscustomer support
Customer Servicemba financeCustomer Handling
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:B.B.A/ B.M.S in Any Specialization,B.Com in Any Specialization
PG:MBA/PGDM in Finance,M.Com in Any Specialization
Company Profile
REKRUT INDIA PRIVATE LIMITED
Groww is an investing platform where users can find the best mutual funds to invest in and can invest their money without any hassles. Groww provides objective evaluation of mutual funds
