Paytm Hiring for Business Operations(Risk) Assistant Manager Job at Greater Noida Full Time

Job Description

Title: Business Operations(Risk) Assistant Manager

About Us:
Paytm is Indias leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid – Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks financial instruments. To further enhance merchants business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team: Paytm payment gateway enables thousands of online merchants to offer world class frictionless payment experience to their customers. We are present across large enterprises and startups including well known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytms B2B Business regulated by RBI as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytms PA PG business in the Indian merchants.

Expectations/ Requirements

Should be able to Address/Act Upon Risk alerts on PG Merchants triggered by System/Risk Monitoring Team
Ensure Team is proactively able to reach out merchant to ensure timely Reverts from merchants on Risk Alerts/Justification Required against the Risk Alerts
Keep an Active Monitoring on High Transacting Merchants and Watch for Potential Red Flags and Risky Merchants
Scrutinizing genuiness of the websites and knowledge of checking mandatory parameters on the website
Coordinate with Internal Stake Holders, Risk Montoring Team/Business Leaders to share any Risk pattern/trend for strengthening the Onboarding
Improving Business Processes & Team SOP Improvements for Better Risk Handling and Mitgation
Mentor and Train Team Members, Monitor and Track Daily Team Activities,Review and Reporting of Team’s Performance
Merchant Query Handling, Negotiation, Closure and Internal Coordination will be required on a day to day basis.
Able to Coordination with Policy Makers/Risk Monitoring to Improve Onboarding & Post Live Merchant Monitoring
Having Understanding of Online Fraud, AML, Cybercell etc, Having Knowledge and Ability to understand Regulations of Regulators/ Card Networks/ Schemes

Superpowers/ Skills that will help you succeed in this role

Relevant 1-2 Years of Payment Gateway Domain or Similar FinTech Industry Experience, Overall 3-4 Yrs in Risk Operations
Having Worked in Risk Operations and having background on Merchant Screening/ Risk Assessment/ Risk Based Business Descision Making
Having Understanding of AML/ Online Fraud/ Transaction & Merchant Monitoring
Having led a Small Sales Team/ Unit in the past and having sales & merchant handling experience
Good Oral and Written Communication Skills are a must.
CRM/Salesforce Experience is a Plus

Why join us:

We give immense opportunities to make a difference, and have a great time doing that.
You are challenged and encouraged here to do meaning work for yourself and customers/clients
We are successful, and our successes are rooted in our people’s collective energy and unwavering focus on the customer, and that’s how it will always be

Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn registered users, 21 mn merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Education: Any Graduate
Industry: Internet/Dot com/ISP

Skills Required

Job Detail

• Job Id
  JD2521562
• Industry
  Not mentioned
• Total Positions
  1
• Job Type:
  Full Time
• Salary:
  Not mentioned
• Employment Status
  Permanent
• Job Location
  Noida/ Greater Noida (Uttar Pradesh),
• Education
  Not mentioned
• Experience
  3 to 4 Years