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About Your Role:
We are looking for an Executive with the ability to think broadly and strategically understand
customer behavior in E-Commerce or similar domain/platform.
You will be working and collaborating closely with the Product Managers, Tech, and Business teams.
You are expected to bring innovative ideas and initiate processes to measure or resolve
issues related to retail
You will be responsible for triaging; debugging issues (front & backend); ensuring in helping backend changes go live smoothly.
Your Responsibilities:
Acknowledge, assign, communicate & close tickets on Jira
Interpret & Verify input files received from Biz Fins/Category Managers (format & duplications),
Verify agreement conflicts using MS excel (Vlookup)
Configure/expire rate cards on SQL using Python query
Upload outputs – for internal finance teams to review on Jira
Diagnose and troubleshoot technical issues raised via internal teams; resolve as per agreed upon SLAs.
Escalate unresolved issues to appropriate teams & follow up for resolution.
Refer to internal databases or external resources to provide accurate tech solutions wherever
applicable.
Identify trends/patterns from issues & publish reports with insights.
Document technical knowledge in the form of notes and manuals.
Participate in WoW discussion around process improvement, with Tech & Product.
Preferred Qualifications:
A bachelor/masters degree in Technical, Science, and Business fields (Preferred: Computers).
You should be a Web-savvy/ Tech/Ops-savvy individual who is a take-charge team player
Scripting (SQL or any similar) – {Good to have}
MS Excel & Data understanding; Analysis
Minimum 2 years of experience
E-Commerce Experience (Added Advantage)
Excellent problem-solving & communication skills.
An ability to work in a fast-paced environment where continuous innovation is desired and
ambiguity is the norm.
Ability to present information professionally & concisely with supporting data.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
A history of teamwork and willingness to roll up ones sleeves to get the job done.
On-call availability
Experience: 6 Months into Database Testing / Database Debugging / Software Testing ( Freshers with Internship Experience or SQL Certification Courses can also apply )
Contract: 6 Months (Performance evaluation period post which absorption as per performance)
Salary: 18K In hand Salary (20,000 CTC – 10% TDS)
Location: Bangalore (Bellandur)
*** NOTE – Immediate Joiners Required ***
Job Type: Contractual / Temporary
Contract length: 6 months
Salary: ₹17,000.00 – ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Can you join immediately?
Experience:
- total work: 1 year (Preferred)
Speak with the employer
+91 7990074262
