Division: Prime Brokerage Job Title: Client Services
Location: Mumbai Job Level: Associate/Senior Associate
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
For more than 25 years, Morgan Stanley has led the industry and set the standard for excellence in prime brokerage. Our large market share not only testifies to the value we provide, it also gives us the industry insight and experience to serve our clients better. Moreover, we are consistently rated Number One across a broad range of services. Our proprietary technology and shared platforms increase efficiency at every stage of the trading cycle. Client service representatives focus on adding value and Morgan Stanley’s flexible, customizable portfolio analytics accommodate clients’ unique requirements.
Our ultimate goal is to help our clients succeed. We provide access to the full breadth of the Morgan Stanley franchise, connecting clients to a wide range of expertise, from innovative investment ideas to new sources of capital. In addition, our worldwide presence allows us to devote global resources to fully address client goals and objectives.
Our clients attest that Morgan Stanley Prime Brokerage does not just promise excellence in service and solutions—we deliver.
Background on the Team
Morgan Stanley Prime Brokerage is dedicated to client service and cultivates an environment of process control, accuracy and efficiency. The Client Services team has professionals located in offices throughout the world – New York, San Francisco, London, Mumbai, Hong Kong, Singapore and Sydney.
The Prime Brokerage Client Service Mumbai team is a comprehensive partner to the global PB organization offering centralization across the vast spectrum of client service functions for our hedge fund clients. Our specialized analysts are the complete owner of the proprietary accounting and reporting platform “Morgan Stanley Portfolio Accounting” (MSPA). The team also works integrally with other prime brokerage teams like sales, finance, non-market risk, asset owner, capital introductions and technology. Commitment from senior PB management in NY, London and HK to leverage expertise and knowledge of the Mumbai team to the maximum has resulted in the team being core members of global working groups and project teams.
The Mumbai team includes chartered accountants, MBA and other professionals with ambitious learning goals, strong analytical skills and eagerness to accept challenging assignments. Our teams are structured according to client needs and include both senior and junior members. We have made consistent and significant investments in our technology platform. The result of our efforts—a highly automated exception-based processing system and state-of-the-art tools and applications—allow our client service team to better focus on analysis of client needs and quick response to client inquiries.
Analysis of financial products like equities, bonds, options, futures, Repo, CDS, MBS, swaps, OTC derivatives and monitoring their cash flows and performance for hedge fund clients on MS reporting platforms
Researching of various corporate action deals affecting client portfolios and ensuring that they are accounted as per the terms of the events
Handling inquiries from clients and Fund Administrators
Liaising with various teams in Morgan Stanley such as swaps, listed derivatives, interest, finance and stock loan
Performing activities around regulatory, compliance and internal risk controls
Perform root cause analysis to increase use of STP and enhance operational efficiencies
Analyze client balances, revenue trends and market share
Assisting in client due diligence, request for new proposals and client fee schedules
Working closely with primary account manager to understand requirements and providing solutions on client reporting, P&L variances, transfers of assets, margin etc.
Skills required (essential)
Chartered Accountant or M.B.A. from reputed Institutes
Excellent analytical skills to work on capital market products
Ability to anticipate and provide solutions to complex business and operational problems
Fluency in English and excellent articulation skills to present own views while dealing with various Morgan Stanley groups in India and overseas
Ability to work well in teams and manage relationships with global colleagues
Ability to work under pressure and meet deadlines, managing expectations along the way
Aptitude to work on multiple proprietary systems/ applications
Ability to work efficiently on MS Excel spreadsheets and MS PowerPoint
Previous experience in capital markets
Certification in NCFM modules or similar
Enthusiasm to volunteer for planning, organizing and participating in events held by the department and firm
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.