The Customer Insight & Analytics team at LSEG develops data-driven solutions that generate actionable insight to support organization-wide business objectives such as driving revenue growth and customer retention. The Senior Analyst role is a key position within this function that is responsible for the end-to-end delivery of analytic solutions across multiple business units. The ideal candidate will be responsible for exploring multifaceted datasets, building descriptive and prescriptive frameworks, and communicating insight via data visualization. In addition to possessing the technical skill set, the ideal candidate will also be experienced in building cross-functional relationships and communicating technical language to non-technical audiences.
Learn and understand LSEG’s strategy across all business divisions – our customers, products, competition, market position and the key challenges facing the organisation
Partner with cross-functional (Sales, Marketing, Customer Success, Finance, Strategy, Customer Service, Operations, Businesses) stakeholders to understand business objectives and challenges for which to develop analytics and actionable insight. Assist stakeholders to understand and execute on the insight and support growth / retention goals
Explore the CDC (Corporate Data Cloud) and collaborate with Data Enablement to acquire a thorough orientation of our data landscape
Blend business knowledge and technical knowhow to develop hypotheses that build the foundation of analytic solutions. Solutions may involve performing descriptive analyses or building predictive frameworks
Develop and maintain automated Tableau-based data visualization solutions that execute on the increased demand for near real-time consumption of insight
Complex big data extractions and mining involving Data optimization, Report automation & Anomaly Detection
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise – and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.
LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.
We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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