Kotak Mahindra Hiring for Team Member – Finance-HO & SUPPORT-BIU-Financials Job at Mumbai Full Time

Job Role:

• Responsible for servicing corporates having salary relationship with the bank
• Processing customers request for account maintenance
• Conduct Parichay desk in corporate and meet customers/KDMs
• Responsible for sharing account opening details with the corporates post the accounts are certified
• Ensuring all complaints are resolved and closed within TAT
• Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank
• Managing customer & corporate complains & providing end to end resolution.
• Responsible for moving corporates to Net IT platform for automations of salary uploads

Job Requirements:

• Good communication and problem-solving skills
• Self-starter and energetic individual
• Ability to take directions from multiple managers

• Basic data entry knowledge.
• Ability to multitask, prioritize, manage time effectively & work effectively under pressure.
• Candidate should be confident and a team player
• Graduate with 1 years of relevant experience (in Corporate/Institutional Sales preferred)