JPMorgan Chase Bank, NA Hiring for CB Client Service – Executive Director – International Documentation Job at Bangalore Full Time

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm’s broad platform positions the Commercial Bank to deliver extensive product capabilities – lending, treasury services, investment banking, and asset management – to meet our clients’ domestic and international financial needs.

The Commercial Banking International Documentation group is responsible for driving and coordinating all aspects of the service, maintenance, documentation and set up for Commercial Bank US Based clients.

Commercial Banking’s International Service and Onboarding team is looking for a forward-thinking, client-centric Operations Director who will oversee key segments within CB’s International Documentation arena as it continues to see significant growth. Helping our clients service their business internationally is a strategic opportunity for Commercial Banking and the ongoing experience provides opportunities to grow our relationship. The International Documentation Director will manage teams that support the needs from a Service and Onboarding experience as well as closely coordinate with key Banking, Product and Sales partners to drive continuous improvement.

Core Responsibilities:

Think and act strategically by defining and driving the direction of the business

• Lead documentation teams in a business partner friendly and transparent model.
• Deliver a timely model for day-to-day requests for end users
• Develop strategic approaches to serving the international documentation needs of clients including transforming programs in a world class way
• Drive results by demonstrating a consistent track record factoring in adverse/risk control issues
• Innovate by staying abreast of trends and best practices internationally and factor these into approach
• Build strong E2E processes that enables greater efficiencies in the documentation group
• Deliver the firm through coordinated initiatives and processes in support of business plans
• Communicate and leverage business knowledge and technical expertise to challenge assumptions and operating models
• Support and expand team member proficiency, including disciplined and integrated performance management and compensation processes
• Demonstrate values by promoting an inclusive work environment

Required Qualifications:

• Undergraduate degree and/or at least 15 years of management experience
• Proven team leadership and experience in coaching or mentoring other employees
• Demonstrated ability to work in a team environment with the ability to manage conflict and mobilize internal resources
• Excellent verbal and written communications skills
• Strong presentation and negotiating skills
• Strategic thinker with proven ability to execute a change agenda
• Experience in risk awareness and skills to develop and ensure quality program set ups
• Excellent at developing and maintaining good working relationships with internal partners

Preferred Qualifications:

• Previous experience with Commercial Bank or Treasury Services
• Previous experience working with International clients or products and understanding of unique characteristics of the International market
• MBA
• Knowledge of the Risk and Control Self Access framework

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans