Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations
Keeps abreast of new technologies and applications, and their implications for assigned area
Support the business location strategy, seeking opportunities to hub or de-hub processes as appropriate whilst maintaining resiliency capabilities at all times
Recognize and drive regional improvement opportunities arising from local situations
Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
Build exceptional relationship with business partners and stakeholders
Ensure implementation of best-practices across the assigned branches
Execute regional projects across the branches in Asia
Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda
Presentation of business updates to Senior LOB Executives
Resiliency & Incident Management which includes Proactive engagement and Communication on Incidents.Should independently understand the requirements on Incident Management Playbooks/ESSA /ERMA. Relevant documents should be up-to date and timeline should be adhered to on the additional requirements from Resiliency/Global Team.
Desired Skills
Full understanding of Treasury Services business, operations and technology strategy
Has at least 10 years Cash Operations/Product experience and in leadership roles
Understanding of and experience in payment, deposit and liquidity products
Willingness to take ownership and accountability to deliver business goals – execution to achieve specific desired results
Proven leadership experience and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives
Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss
Strong commitment to providing high standards of quality client service
Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
Effective delegating, planning and time management skills to meet strict deadlines and team objectives
Ability to effectively address and manage conflict
Ability to communicate pro-actively and openly with internal and external business partners – to executive level
Proven ability to implement and manage change across direct units as well as remote units