JP Morgan Chase & Co.
Job Description
Responsibilities
- Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
- Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations
- Keeps abreast of new technologies and applications, and their implications for assigned area
- Support the business location strategy, seeking opportunities to hub or de-hub processes as appropriate whilst maintaining resiliency capabilities at all times
- Recognize and drive regional improvement opportunities arising from local situations
- Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
- Build exceptional relationship with business partners and stakeholders
- Ensure implementation of best-practices across the assigned branches
- Execute regional projects across the branches in Asia
- Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda
- Presentation of business updates to Senior LOB Executives
- Resiliency & Incident Management which includes Proactive engagement and Communication on Incidents.Should independently understand the requirements on Incident Management Playbooks/ESSA /ERMA. Relevant documents should be up-to date and timeline should be adhered to on the additional requirements from Resiliency/Global Team.
Desired Skills
- Full understanding of Treasury Services business, operations and technology strategy
- Has at least 10 years Cash Operations/Product experience and in leadership roles
- Understanding of and experience in payment, deposit and liquidity products
- Willingness to take ownership and accountability to deliver business goals – execution to achieve specific desired results
- Proven leadership experience and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives
- Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss
- Strong commitment to providing high standards of quality client service
- Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
- Effective delegating, planning and time management skills to meet strict deadlines and team objectives
- Ability to effectively address and manage conflict
- Ability to communicate pro-actively and openly with internal and external business partners – to executive level
- Proven ability to implement and manage change across direct units as well as remote units