JP Morgan Chase & Co. Hiring for CIB -Wholesale Payment Operations – Payment Lifecycle Analyst – Team Leader at Mumbai Full Time

Key Responsibilities:

• Handle day-to-day transaction processing and operational activities andensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls
• End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation
• Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
• Support in creating a great and inclusive culture.
• Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes
• Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
• Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live
• Develop subject matter expertise of existing and new products, business processes and application flows to proper management changes, issues and other support needs
• Support in creating a great and inclusive culture.
• Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes

Skills and Experience :

• 6-8 years of experience in Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving
• Global experience in payments is desirable, with understanding of accounting and money move processes
• Knowledge and Experience in SWIFT
• Experience and strong working knowledge of various aspects of cash operations
• Strong organizational skills and operational knowledge
• Ability to multi-task and deliver against tight deadlines
• Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
• Demonstrated success in adapting to new business initiatives
• Business acumen and commercial market awareness
• Strong operational knowledge
• Ability to be an integral team member (planning support, documenting, and communicating)
• Strong organizational skills
• Ability to multi-task and deliver against tight deadlines
• Experience and strong working knowledge of various aspects of cash operations is preferred
• Strong PC skills (PowerPoint, Excel, Word – other advanced sills preferred).
• Minimum Graduate – Master’s degree preferred.