Launched in 2007, ixigo is an AI-based travel app based in Gurugram, India. ixigo services Indian travellers and their travel utility, planning and booking problems using technology and artificial intelligence. Offering train, flight and bus utility & bookings, the company applies AI for deal discovery, personalized recommendations, airfare predictions & alerts, train delay prediction, PNR confirmation prediction and automated customer service.
Roles & Responsibilities:
As a Brand Communications executive for ixigo you will get to work on a wide variety of product offerings. You will be the voice of the brand and ensure that all outgoing communication is in line with ixigo’s brand guidelines. You will be working on –
UX & UI communication for all ixigo products and apps.
Content for marketing activities such as e-mailers, brand campaigns, etc.
Customer service templates, help center text and other CX content.
Video scripts for user manuals, social media ideation, etc.
Curation and compilation of data into spreadsheets & presentations.
Skills & Qualifications:
Full Time Graduate/Post Graduate in English, Journalism or Mass communication.
1-4 years of experience in content writing / development.
Strong writing skills with an impeccable command over grammar.
High energy and drive to work.
Excellent team player.
Strong communication skills.
Ability to manage multiple projects simultaneously, work within the team and with other departments.
The knack for editing and proof-reading content with good research-oriented skills.
Knowledge of MS Excel and Powerpoint will be a plus.
Culture: ixigems enjoy a fun and rewarding work atmosphere. We do not believe in hierarchies, and we encourage communication and constructive collaboration. We believe in the personal growth of individuals, creative approaches to solve real-world problems, and questioning the status quo!