At Innovaccer, you can expect plenty of support and guidance from your colleagues with opportunities to learn, grow, and make a difference.
We love organized chaos. So, if you are looking for a typical 9 to 5 job where you are told what to do, this may not be for you. When you work with Innovaccer, you are your own boss.
Innovaccer is growing at an exponential rate, operating across 5 key markets within the US healthcare ecosystem. We are striving for Operational excellence to help us scale efficiently and effectuate intelligent processes in fast-paced environments.
We are looking for a smart, driven Associate Manager-Marketing Operations to work in the Marketing operations team to define and refine the company’s marketing process. You work to improve workflows, remove roadblocks, and promote efficiencies in the marketing processes. You are required to perform data analysis and are capable of using CRM/Project Management tools. You will define new initiatives, execute these projects, and track performance metrics. These projects will span across product, growth strategy, sales, partnerships & marketing teams. The incumbent will be responsible for managing & streamlining the initiatives and processes undertaken by the Marketing Operations team
An Associate Manager is an individual with a strong desire in learning how a business is run, how the growth is hacked, how data-driven decision-making is done, and how efficient processes are created. You have to be proficient with sound business logic and the ability to structure approaches/strategies for adding value in complex business analysis. You’ll be working closely with the Operations Team and the GotoMarket leadership to devise data-driven strategies and improve process efficiency. The oversight and coordination aspects of the role give it a unique left-to-right view across the business. For this role, you need to be a creative and a quantitative thinker. You will be liaising with department heads and their reportees to discuss the progress on their goals, highlight the deviations, prepare solutions, and monitor progress on the next steps.
A Day in the Life
Create, analyze, and optimize lead generation processes ( MQLs & SQLs )
Collaborate with Innovaccer Leadership team and cross-functional heads across sales, product, sales support, and marketing functions to align strategies and provide Operational support in achieving business goals
Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements
Improvement and identifying growth opportunities/threats based on internal and external data sources, market trends, and user behavior in an effort to strengthen efficiency and provide strategic direction to the Marketing Team
Govern the incentives, budgets & compensations frameworks
Provide thoughtful and insightful analysis of the monthly and quarterly revenue performance & Opportunity generation with an emphasis on underlying business drivers, areas of strategic importance, trending & implications for future results
Define and test multiple hypotheses by leveraging Data analytics and statistical modeling to understand key issues/areas of improvement within a function/category. The Key is to process and interpret complex and large volumes of data from different sources and generate results aligned with business objectives
Catalyze the creation of the Marketing Qualified Leads ( MQLs ), Sales Qualified Leads ( SQLs ), and generate end to end unified lead funnel
Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
Ability to work in large, collaborative teams to achieve organizational goals and passionate about building an innovative culture
What You Need
5+ years of relevant experience in Consulting/ Business Operations roles
MBA from Tier I college in Business, Marketing, or other related disciplines
Experience leading, or working with, a multi-faceted marketing organization
Good handle in SQL, Excel, other scripting languages (R, Python, etc.)
Extremely comfortable with Data Analysis
Be a self-starter who can manage multiple tasks simultaneously with minimal supervision.
Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
Excellent written, oral, and interpersonal communication skills across multiple audiences and methods
Exceptional Team Management skills
Understanding of SQLs/Tableau/Python/BI Tools is a plus
What We Offer
Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world
Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work
Health Benefits: We cover health insurance for you and your loved ones
Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer
Pet-friendly office and open floor plan. No mundane cubicles
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