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Position: – Business Operation Manager / Lead
An experienced Operation Manager with proven background in Account / Project Operations, Finance, People Management, competency and understand day-to-day delivery.
Experience must include advanced knowledge in key operational activities like Demand forecasting, creation & coordination with various Organizational stakeholders up to onboarding. He / She should be also compatible for optimal use of available resources, managing resource pool at account / DU level and responsible for fresher training and their project / account onboarding.
Responsible for end-to-end smooth onboarding and coordination for fresh hiring from planning / panel arrangement / interviewing/ onboarding / project allocation / accesses and inventory allocation and also ensure hiring cost grid compliance.
Must have a thorough knowledge of Finance handling at account and project level. Responsible for SOW/MSA, PO management, tracking billability, timesheet and residual hours for resources. Should be Account / Project SPOC for weekly / monthly invoices and coordinate with Finance team for timely invoice generation and circulation, tracking margins, managing revenue forecast and coordinating with Finance team. Also responsible for coordination with Finance/Legal/QF for SOWs/MSA and ensure timely closure.
Should be a good people manager and can-do RM connect, Employee engagement, Retention planning, Townhall planning, Proactive identification of resource risks and coordinate with delivery for mitigation. Should be also able to work a bridge between HR and delivery resources.
Proven track record of working in a fast-paced environment and build team skills with trainings / certifications (training allocation and completion monitoring), HTD training, Pool tracking and work as interface between delivery and Learning & Development team.
EXPERIENCE
8 – 11 Years
SKILLS
Primary Skill: PMO
Sub Skill(s): PMO
Additional Skill(s): Middleware Development, Dell Boomi, Microsoft SQL Development, Oracle PL/SQL Development, Support Operations, Administration Operations
ABOUT THE COMPANY
Position: – Business Operation Manager / Lead
An experienced Operation Manager with proven background in Account / Project Operations, Finance, People Management, competency and understand day-to-day delivery.
Experience must include advanced knowledge in key operational activities like Demand forecasting, creation & coordination with various Organizational stakeholders up to onboarding. He / She should be also compatible for optimal use of available resources, managing resource pool at account / DU level and responsible for fresher training and their project / account onboarding.
Responsible for end-to-end smooth onboarding and coordination for fresh hiring from planning / panel arrangement / interviewing/ onboarding / project allocation / accesses and inventory allocation and also ensure hiring cost grid compliance.
Must have a thorough knowledge of Finance handling at account and project level. Responsible for SOW/MSA, PO management, tracking billability, timesheet and residual hours for resources. Should be Account / Project SPOC for weekly / monthly invoices and coordinate with Finance team for timely invoice generation and circulation, tracking margins, managing revenue forecast and coordinating with Finance team. Also responsible for coordination with Finance/Legal/QF for SOWs/MSA and ensure timely closure.
Should be a good people manager and can-do RM connect, Employee engagement, Retention planning, Townhall planning, Proactive identification of resource risks and coordinate with delivery for mitigation. Should be also able to work a bridge between HR and delivery resources.
Proven track record of working in a fast-paced environment and build team skills with trainings / certifications (training allocation and completion monitoring), HTD training, Pool tracking and work as interface between delivery and Learning & Development team.
EXPERIENCE
8 – 11 Years
SKILLS
Primary Skill: PMO
Sub Skill(s): PMO
Additional Skill(s): Middleware Development, Dell Boomi, Microsoft SQL Development, Oracle PL/SQL Development, Support Operations, Administration Operations
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
