Function/ Department:
2 Wheeler Loan
Job Purpose:
The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team – Product Head, Operations, Sales, Information Technology, Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities:
Acquisition of Two-Wheeler loan customers in the identified segment and reference generation from the specified catchment area
Grow the Asset Under Management base for Two-Wheeler Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
Collaborate with the Product Head Two-Wheeler Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key Direct Sales Teams are appropriately incentivize.
Ensuring quality portfolio by minimizing delinquency and rejection
Extensive knowledge and understanding of retails assets, products and operations
Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice
Ensure the successful adoption of internal compliances & regulatory framework across the business.
Education Qualification:
Graduation: Bachelor’s in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Management
Post-graduation: MBA
Experience:
2 to 5 years experience in 2 Wheeler loan