Business: Retail Banking
Function/ Department: Rural Banking
Place of work: Hyderabad- Regional Office
Roles & Responsibilities:
‘-Acquisition: focus on lending to new customers, championing the purpose of serving the underserved | Strategise retention of existing customers | Book Quality: maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team | Identify and streamline cross-product channel
Secondary Responsibilities:
‘Build leadership presence in Cluster Managers | Act as a state leader transcending functional boundaries | Uphold the tenets of Code of Conduct and Employer Value Proposition
Managerial & Leadership Responsibilities:
‘Think strategically and build effective teams with a aim to create a healthy organizational culture.
Key Success Metrics:
Disbursals | Collections Percentage | Team attrition | Digital Adoption