Business: Retail Banking
Function/ Department: Rural Banking
Place of work: As per location
Roles & Responsibilities:
‘-Acquisition : focus on banking with new customers (NTB) with quick TAT | Attention to Hygiene matters such as PDDs, DAGND, NACH | Book Quality : maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team |
Secondary Responsibilities:
‘Build leadership presence in Cluster Managers | Act as a state leader transcending functional boundaries | Uphold the tenets of Code of Conduct and Employer Value Proposition
Managerial & Leadership Responsibilities :
‘Think strategically and build effective teams with a aim to create a healthy organizational culture.
Key Success Metrics:
Disbursals | Collections Percentage | Team attrition | Digital Adoption I Market Share/ penetration