IDFC FIRST Bank Hiring for Sales Manager-Cross Sell (Home Loans) Job at Kānpur Full Time

Role/Job Title: Sales Manager-Cross Sell (Home Loan)

Business: Retail Banking

Function/ Department: Cross Sell

Place of work: Pan-India

Roles & Responsibilities:
‘• Acquisition of home loan customers in the identified segment

• Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
• Provide regular feedback to RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations
• Ensure quality sourcing in line with the Bank’s policy

Secondary Responsibilities :
‘Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies & high quality customer services

Managerial & Leadership Responsibilities:
‘• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract & retain best-in class talent to meet Bank’s rapid growth targets

Key Success Metrics:
‘Disbursals, Growth metrics,File to disbursal conversion