Business: Retail Banking
Function/ Department: Retail Banking
Place of work: –
Roles & Responsibilities:
‘- Handle a team of RMs to achieve the targeted disbursement
Secondary Responsibilities:
‘-Recommend process changes in order to improve service efficiency and quality across the assigned area
‘-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
‘-Leverage in-house synergies through collaboration with internal stakeholders
Managerial & Leadership Responsibilities:
‘- Attract and retain best-in-class talent for key roles in their reporting structure
Key Success Metrics:
Achievement of targeted disbursement with the right mix of yield, fee, customers acquired and team productivity