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Role/Job Title: Analyst – Vendor Management
Business: Retail Assets
Function/ Department: Retail Assets
Roles & Responsibilities:
‘- Re-engineer verification process (includes CPV, TVR, Collateral, PD, Valuation, Legal) to enhance TAT and drive reduction in reverifications and false negatives
- Drive the vendor evaluation and review process, identify risk/breaches in vendor processes and take corrective actions to enhance quality
- Analyze vendor performance and share vendor scorecards with relevant stakeholders
- Drive improvement in vendor TAT and reduction in costs
- Drive system enhancement projects and explore alternate sources of data for verification process
- Work along with innovation team for verification related enhancements in product journeys
- Provide suggestions to automate TAT and billing reports and vendor onboarding process
- Manage escalations with vendors, CMs and product teams
Secondary Responsibilities:
‘- Communicate the vendor performance and planned initiatives for performance improvement to senior stakeholders
Managerial & Leadership Responsibilities :
”- Manage off roll team and monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
Key Success Metrics”
Vendor Cost Control, Vendor TAT and Quality Improvement, Efficiency of Verifications process, Automation of TAT and billing reports