I Know A Guy Hiring for Customer Relations Executive (Female) at Trichur, Kerala Full Time

Industry: Finance Location: Thrissur, Kerala, India

We are searching for enthusiastic and dedicated Female Customer Relations Executives to join our reputable finance company based in Thrissur. Whether you are an experienced professional or a fresh graduate eager to begin your career in the finance industry, this role offers excellent opportunities for growth and success. If you are passionate about delivering exceptional customer service and are ready to make a meaningful impact, we encourage you to apply.

Responsibilities:

Customer Engagement:Build strong relationships with customers, addressing their inquiries, concerns, and financial needs in a timely and professional manner.
Engage with clients to understand their financial objectives and recommend appropriate solutions.

Communication:Effectively communicate the benefits, features, and details of financial products and services to customers, ensuring a clear understanding and facilitating well-informed decisions.
Maintain a high standard of communication etiquette and professionalism in all interactions.

Client Support:Assist clients in navigating financial services and products offered, providing guidance and support throughout their financial journey.
Collaborate with internal teams to resolve client issues and ensure customer satisfaction.

Record-keeping and Documentation:Maintain accurate and organized records of client interactions and transactions.
Prepare and manage necessary documentation related to customer accounts and inquiries.

Sales and Upselling:Identify opportunities for upselling and cross-selling financial products to customers based on their needs and preferences.
Meet and exceed sales targets to contribute to the overall success of the organization.

Qualifications:

• Bachelor’s degree in Business, Finance, Economics, or a related field (Freshers welcome).
• Strong communication and interpersonal skills.
• Goal-oriented mindset with a customer-centric approach.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Previous experience in customer service or finance (an advantage).

Compensation:

• Salary range: ₹10,000 – ₹12,000 per month (inclusive of incentives).
• Performance-based incentives to reward excellence and achievement of targets.

Job Types: Full-time, Fresher

Salary: ₹10,000.00 – ₹12,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Work Location: In person

Speak with the employer
+91 8589910868
Expected Start Date: 15/10/2023