HSBC Hiring for Junior Underwriter-GSC’s Job at Bangalore Full Time

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Junior Underwriter .

Why join us?

Our Global Service Centres are an integral part of Global Businesses. Employees based there manage day-to-day customer transactions and processes for the global businesses. This may include transactions for our retail bank such as processing loans, credit cards, insurance and mortgage applications, opening new accounts, and managing customer enquiries through contact centres and digital platforms.

Group Insurance team manages end to end Customer Life Insurance and this process has been in existence in GSC for past 21 years. We cater to UK and Singapore regions for Life Insurance policies. The enthusiastic team services various request from the customer throughout their journey with us from the New Business stage to Policy closure. Improving customer experience and making our processes simple , better and faster each day has remained as our key focus.

The Opportunity:

The role holder is to ensure service standard is met so as to achieve operations excellence and the Company objectives. Processing Underwriting requests with the required level of accuracy and make good decisions by referring to the standard guidelines and principles.

What you’ll do:

• Candidate should have sound medical/technical and underwriting knowledge to process health insurance applications & proposals (Underwriting).

• He/she should have good decision-making ability referring to standard guidelines and principles. Productivity is the key KPI for this process and PL should engage in full time production.

• As a process lead, he or she should handle team queries, give expert opinion for the TM, cascade the process updates, conduct refresher training, MKT/PKT

• Should drive for the team accuracy and achieve KPI goals for the team (productivity, TAT, pend%, quality %)

• Should act a back-up for AM in performing monthly QC, query handling, reporting to client, dashboard preparation, addressing priorities in day-to-day activity.

• Work collaboratively with other TM’s and support adjudication in complex cases.

• Operational task management which include (but not limited to) ISMS documentation, QMS documentation, RCA, Error analysis.

• Should have better communication skills, attend client calls, prepare minutes and address customer requirement.

• Need to create resilience within team/cross training when required.

• Flexible in time and shift as and when there is a need

What you will need to succeed in the role:

• Graduate from a recognized university

• Medic or paramedic with minimum of 4-5 years of Health or life insurance underwriting experience. Underwriting certification (optional), training skills and ability to lead a team of paramedics and or underwriters. Clinical experience will have an added advantage

• Fluency in English speaking, reading and writing

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (India) Private LTD***