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Key functions will be: • Handling Audit & disbursement of Loans and docket management. • Disbursement (File management) – Ensure file is complete before disbursal. • Ensure disbursal checks and timely dispatch of files for archiving. • Managing a team of Operations Executives • Operations Management – Ensure that all credit and operations processes are adhered to in a branch.
Documentation – Ensure pre & post approval documentation is accurate. • Tracking, completion and updation of collected PDD documents. • Vendor Management. • Ensure indent follow of standard operating procedures for all operational functions.
Timely resolve File hold / Recon / Re-payment issues. • Responsible for smooth flow of process relating to business. • Set up audit framework. Carry out audits and get closure on items • Staffing and grooming, team building, motivation, satisfaction and Cost analysis.