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Responsible for Bkt Collection and W-off recovery in Consumer Durable portfolio (TW). • Managing a Team of Collection Associates and agencies. • Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms. • Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
Specific focus on Non starters and visiting delinquent cases. • Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management. • Recommending legal actions for critical cases. • No delay in deposition of money.
Graduate or Post Graduate in Marketing or any other field • 5 – 7 yrs experience in Secured/Unsecured products financing is a must. • Good communication and pleasing personality. • High level of Self Drive/Enthusiasm.