Eclerx Hiring for Senior Manager – Finance Operations Job at Pune Full Time

Work Experience

Minimum

8 yrs

Maximum

12 yrs

Min. Relevant

6 yrs

Other Comments

6 Year of experience at a managerial role involving people, process and client mgmt.

Skills / Experience Required

Must haves

• Good understanding of equities securities markets, in terms of trade and corporate actions lifecycle, regulations etc.
• Strong capabilities in MS Word, MS Excel & PowerPoint
• Build domain expertise and lead from the front
• Ability to work under pressure, handle multiple priorities and work as part of the team
• Excellent presentation and communication skills (written and verbal)
• Excellent interpersonal skills – ability to network and earn confidence of diverse client personnel management of eClerx India based operations team
• Ability to work with teams across time-zones and cultures
• Organized, detail oriented, flexible, self-starter & highly motivated
• Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
• Good with numbers and ability to derive information from data
• Excellent multi-tasking and creative problem solving

Good to haves

Key Competencies

Technology – 1

MS Office

Technology – 2

NA

People

People managers

Roles & Responsibilities

Job Responsibilities

• Take leadership role in independently managing back office operations
• Client Management – establish self as a valued partner and work closely to achieve goals defined
• Independently handle all client escalations and lead mitigation steps to prevent future escalations
• Manage team of 50-70 people – training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc.
• Help knowledge management endeavor by sharing process knowledge and best practices within the teams
• Lead various quality initiatives across processes managed
• Responsible for Business continuity, transformation and various audits