Regional Credit Manager/ Industry Vertical Teams/ Regional Sales Managers.
Attend to Customer business reviews and update the customers with their performances on debt management
Regional Finance Team / Corporate FICO
Key Account Mgt./Operations Team/Indusrt Vertical Teams
Process – Internal
Competency segment ‘Business’
Customer Orientation: Is focused on identifying and understanding each customer’s need. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Business Acumen: Understands business principles and language, including the fundamentals of finance and profitability. Uses this understanding to establish clear priorities for actions and to increase the performance and profitability of DPWN.
Negotiations: Explores interests and alternatives to reach results that gain support and acceptance of all parties, for the best interest of the company. Wins concessions without damaging relationships.
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Managing Partnerships: Uses interpersonal styles to create and sustain effective relationships with business partners (e.g. suppliers, joint venture partners, industry groups, competitors, governments, unions) and colleagues. Is open to approaches that meet mutual goals.
Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others’ trust in own professionalism, integrity, ex pertise and ability to get results.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.