Regional Credit Manager/ Indutry Vertical Teams Director/National Credit Controller
Credit Controlling Team
Ket Account Mgt./Operations Team/Indusrt Vertical Teams
Cross departmental co-operation for better customer Support.
Competency segment ‘Business’
Customer Orientation: Is focused on identifying and understanding each customer’s need. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Negotiations: Explores interests and alternatives to reach results that gain support and acceptance of all parties, for the best interest of the company. Wins concessions without damaging relationships.
Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others’ trust in own professionalism, integrity, ex pertise and ability to get results.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive