Role Description
Global Cash, Surveillance and Messaging Operations (GCSMO) provides a range of services and functions to Cash Management Business. A key function within GCSMO is transformation, which is responsible for management of the transformation agenda within GCSMO, with specific focus on Change the Bank initiatives. This team consists of Operational Engineers who are allocated to CTB projects.
Operations Engineers are the face of agile change, with a focus on process re-design, optimization and the application of emerging technology. Refer to myDB for more information on Operations Engineers Framework
This role is to operate as an Operations Engineer within the Core Payments Infrastructure (CPI) tribe, supporting the delivery of strategic Cash Operations requirements for the Corporate Bank’s new payment application, PLCM.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Your key responsibilities
. Function as an Operational Engineer on the Payment Plant program with responsibility for leading and driving enhancements to core operational processes in order to decrease complexity and deliver Operational benefits.
. Articulate the operational benefit of E2E system integrations, optimised processes which eliminate manual process steps and prioritise those benefits within the PLCM BOW.
. Operate with minimum guidance and is accountable for the ensuring that business and technology agendas are aligned to the GCSMO objectives
. As a member CPI tribe and all assigned squads, develop and maintain close working relations with the key stakeholders including Technology and Product teams.
. Implement and document change/investigate implications of change
. Gather, validate and objectively analyse relevant information to identify key issues, drawing sound conclusions and make decisions on the appropriate course of action
. Provide clear direction and vision to CTB teams and clears roadblocks within their group
. Promote ongoing and constructive two-way feedback with RTB teams to prepare teams for upcoming changes. Support operational readiness during change lifecycles.
Your skills and experience
Minimum 5 years Banking experience, with detailed knowledge and experience of working within cash operations environment
. Detailed Knowledge of DB payment landscape, but with specific expertise in Payments – investigations and processing
. A high degree of accuracy, efficiency, attention to detail and delegation skills are required
. High analytical skills, detail orientation, service commitment and solid people management skills
. An ability to work independently, as well as in a team environment – including cross-functional teams
. Innovative approach to work and continuously identify and implement process improvements
. A structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels
You will be:
. Able to effectively assess and mitigate program risks and dependencies
. Able to work well, apply sound judgement and make timely decisions under pressure
. Proactive and self-driven
. Highly organised and agile
. Excellent verbal and written communication skills and fluent in both written and verbal English
How we’ll support you
About us and our teams
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