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Position Title: Fraud Specialist
Department: RMG
Rank: Analyst
Section: Credit Card
Reports To: Head Credit Fraud Risk Management (CFRM)
Job Purpose:
The job holder is responsible for ensuring overall quality of the Enterprise Banking and Consumer Banking credit portfolios by working on fraud control measures to ensure that only genuine credits are approved.
Key Accountabilities:
- Set up a robust and innovative Front end, pre-disbursement and Post disbursement fraud control and prevention mandate.
- Excellent knowledge of handling Experian Hunter, a fraud tool.
- Strong Establish and Train Fraud Management skills to CRM / RAC / RM on fraud detection and best practices.
- Interact closely with CFRM team to monitor & validate, action on cases basis of suspicious, doubtful triggers and suspected cases received through QC / verification.
- Manage the relationship with fraud vendors including periodic quality reviews, cost control, TAT, etc.
- MIS – Reports and survey reports preparation, adherence to TAT will be key KPI
Job Duties & responsibilities:
- The position will execute and carry out the agreed Fraud Framework that has been agreed and approved in the SOP
- Ability to verify customer information, validation of doubtful suspect customer’s documents etc.
- Need to handle day to day “Experian Hunter” tool for Credit card
- The position will have its set of daily activities and a set of given monthly activities to be fulfilled.
- The position will undergo detailed walkthrough and familiarisation on Credit Card products, process, program etc.
Required Experience:
One to Three years of experience as Manager in Bank (preferably in Fraud Control Unit for Credit Card).
Education / Preferred Qualifications:
Professional qualification, graduate or post-graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of fraud risk control measures for Credit Card markets.
Core Competencies:
- Good analytical and presentation skills (conversant with MS Office)
- Good interpersonal skills
- Good knowledge of industries/sectors
Technical Competencies:
- Sound knowledge of Credit Card pre onboarding process, fraud application and its implementation. Data analysis, familiarity with financial terms, documents, etc is a must.
- Good knowledge of fraud control methods, experience in handling Experian Hunter, other tools & techniques.
- Have an established local network in the Indian Banking market.
- Sound understanding of regulatory guidelines issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general and fraud control measures in particular.
- Preferred collections / credit / operations / process understanding.
- Good knowledge of various banking products and risks associated with them, especially consumer loans and credit card products.
- Knowledge of multi market is essential
Work Relationship :
Good working relationship with CBG / CCG Relationship team, other product teams RBI inspectors, regulators and other external agencies
Primary Location: India-Maharashtra-Mumbai
Other Locations: India
Job: Risk Management
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Apr 3, 2022, 11:45:48 PM
