Citi Hiring for Ops Accounting Analyst 2 – C10 at India Full Time

Job purpose:

• This role is responsible for ownership of and monitoring, investigating and resolving exceptions in Resource Management Organization (RMO) related balance sheet accounts

Key Roles and Responsibilities:

• Monitors and Acts as Subject Matter Expert (SME) for daily/ weekly/ monthly activities on North America (NAM) RMO accounts
• Ensure timely within agreed Service Level Agreement (SLA), and accurate adjustment of account exceptions as per compliance with the Global Finance Adjustment Directive
• Role manages, motivates, and drives performance for all employees handling NAM account monitoring, investigation and resolution, as well as duplicate payment review and recovery.
• Role may be involved in special projects to support management and site deliverables that would benefit the center in general.
• Coordinates with invoice processing teams and partners to come up with an optimal solution or any process changes to prevent balance sheet account exceptions in the future
• Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented or will not affect any ESC Ops balance sheet account
• Ensures that agreed control processes and procedures are implemented to identify and mitigate risks in his/her area of responsibility
• Formalizes and execute actions associated to assigned account monitoring
• Reports any potential fraudulent activity or process control issues encountered while investigating balance sheet account exceptions
• Participates in the COB planning and implementation for the unit for an effective back-up system within the group
• Handles adhoc assignments as required by management
• Regularly coordinates with Seniors, both internal and external, for production updates, service feedback, and issues resolution

Req Qualifications:
Knowledge/Experience

• Experience working in cross-cultural global teams is an advantage
• Strong Accounting background
• Knowledgeable in end-to-end P2P Purchase Order to Payment processes and accounting entries
• Must be proficient in Procure to Pay type of systems and knowledgeable on General Ledger systems (Flexcube, DBS, EBS/FMS)
• Proficient in the use of office applications (MS Word, Excel, PowerPoint, etc.)

Skills and Competencies

• Excellent English written & verbal communication skills
• Able to think out of the box
• Strong problem-solving skills is able to grasp complex issues and provide solutions
• Strong analytical skills
• Effective time management, documentation and organizational skills
• Action-oriented, logical and rational
• Analytical and organized, with attention to detail
• Flexible and team-oriented, willing to learn and share experience with other team members

Has a strong sense of urgency
Job purpose:

• This role is responsible for ownership of and monitoring, investigating and resolving exceptions in Resource Management Organization (RMO) related balance sheet accounts

Key Roles and Responsibilities:

• Monitors and Acts as Subject Matter Expert (SME) for daily/ weekly/ monthly activities on North America (NAM) RMO accounts
• Ensure timely within agreed Service Level Agreement (SLA), and accurate adjustment of account exceptions as per compliance with the Global Finance Adjustment Directive
• Role manages, motivates, and drives performance for all employees handling NAM account monitoring, investigation and resolution, as well as duplicate payment review and recovery.
• Role may be involved in special projects to support management and site deliverables that would benefit the center in general.
• Coordinates with invoice processing teams and partners to come up with an optimal solution or any process changes to prevent balance sheet account exceptions in the future
• Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented or will not affect any ESC Ops balance sheet account
• Ensures that agreed control processes and procedures are implemented to identify and mitigate risks in his/her area of responsibility
• Formalizes and execute actions associated to assigned account monitoring
• Reports any potential fraudulent activity or process control issues encountered while investigating balance sheet account exceptions
• Participates in the COB planning and implementation for the unit for an effective back-up system within the group
• Handles ad hoc assignments as required by management
• Regularly coordinates with Seniors, both internal and external, for production updates, service feedback, and issues resolution

Req Qualifications:
Knowledge/Experience

• Experience working in cross-cultural global teams is an advantage
• Strong Accounting background
• Knowledgeable in end-to-end P2P Purchase Order to Payment processes and accounting entries
• Must be proficient in Procure to Pay type of systems and knowledgeable on General Ledger systems (Flexcube, DBS, EBS/FMS)
• Proficient in the use of office applications (MS Word, Excel, PowerPoint, etc.)

Skills and Competencies

• Excellent English written & verbal communication skills
• Able to think out of the box
• Strong problem-solving skills is able to grasp complex issues and provide solutions
• Strong analytical skills
• Effective time management, documentation and organizational skills
• Action-oriented, logical and rational
• Analytical and organized, with attention to detail
• Flexible and team-oriented, willing to learn and share experience with other team members

Has a strong sense of urgency
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Job Family Group: Operations – Services
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Job Family:Accounting Operations
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Time Type:Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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