Accountable for all products as well as designing and implementing both the tactical and strategic data.
Serves as the subject matter expert for strategic data analysis, identifies insights and implications, as well as make strategic recommendations and develop data displays that clearly communicate complex analysis.
Defines the service model for each new incubated data product or data product set across the various businesses and regions.
Prepares and presents key business cases underpinning strategic investment initiatives to maintain or build out the product capability.
Participates in strategic business engagements to build the right level of data inclusion into all business forums below the top exec level.
Plans and manages on-going product investment and activity in-line with defined portfolio balance, capacity and capability planning and development.
Builds a product improvement & innovation pipeline for prioritization and build an initial view of the underlying commercial value and potential.
Ensures current product landscape and architecture is mapped out, and deeply understood from a product origination point through fulfillment, processing, billing, servicing and revenue realization and reporting.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
10+ years experience in working with various data teams
1. Knowledge of industry leading campaign and marketing technology practices
2. Knowledge of tools and technologies where AI and ML are used for Campaign decisioning
3. Knowledge of platforms and tools where customers can have an experience of omni-channel view for the campaigns
4. Knowledge of reporting , visualization and data architectures
5. Demonstrated consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design
6. Internally and externally recognized subject matter expert that influence the way things are done
Bachelor’s/University degree or equivalent experience, potentially Masters degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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