Capium Hiring for Associate Consultant at Hyderabad, Telangana


Capium

Capium is a pioneer in the software / IT consulting sphere. We offer business focused technology solutions to small, medium and enterprise businesses across the world. Capium was formed with a vision of talking the hard work, leg work and guesswork out of running an accountancy practice. Our innovative Software suit is now the backbone of 1500+ practices in the United Kingdom.

Position

· Associate Consultant

Roles and responsibilities

· Resolving customer queries via phone, e-mails, and internal ticketing system.

· Providing software and training support to UK based accountants.

· Responsible for providing timely and effective resolutions to customers.

· Reporting and escalating queries with senior team members (based in India and the UK)

· Writing support articles and working closely with the customer success team(based in the UK).

· Working closely with the technical team on new enhancements and features.

· Providing software demonstrations, and troubleshooting client issues

Ideal candidate

· Communication Skills – Excellent verbal and written communication skills with ability to explain ideas and solutions to clients in a very clear and concise manner.

· Fluency in English

· Willingness to learn the UK Taxation system, and to work with UK based accountants.

· Ability to work as part of a team, and as an individual while striking the balance.

· Clear understanding of accounting and finance with advanced knowledge of bookkeeping principles and processes.

· Should be comfortable in dealing with senior leadership (internal & external)

· Self–motivated and flexible, with an ability to work independently.

· Shift Timing: Should be flexible to work in rotational Shifts (Includes night shifts)

Experience

· Experience of 0-2 years in a support role desired (not mandatory)

· Freshers can apply (training will be provided)

Education/Qualification

Must hold a B.Com / MBA (Finance)

· With 60% or above.

(and / or) Part qualified Chartered Accountants

Open Positions

· 10 current openings

Work Timings

· Our teams work in shift allotments and you should be able to work in both shifts

· Office timings (UK Time)

Application

· Applications without a covering letter will not be considered.

Job Type: Full-time

Salary: ₹300,000.00 – ₹400,000.00 per year

Experience:

  • total work: 1 year (Preferred)
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