BLUEBOX CONSULTING Hiring for Client Relationships & Project Manager (Remote Work From Home) Job at Remote


  • Full Time
  • Remote

BLUEBOX CONSULTING

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About Bluebox:
Bluebox is a cross border advisory firm focused on SMEs and Startups. We provide a full range of Corporate Services including Corporate Advisory, Management Consulting, Accounting, Bookkeeping, Taxation and other Company Secretary and Company Formation services.

We are looking for a hybrid account manager + project manager role to join our dynamic and growing team.

Job Requirements:

  • Serves as the primary point of contact for multiple clients including leading client meetings, resolving client queries (via email, phone calls, video conferencing)
  • Coordinates between the client and the project team / operations team doing the work, Manage, monitor and update all timelines and set realistic expectations with client
  • Coordinate with project / operations team members working on the same account to ensure consistent service
  • Maintain a high level of client satisfaction and facilitating smooth working relationships between the company and its clients.
  • Responsible for day-to-day management of all client activities & deliverables from initiation to completion, making sure clients receives quality service in a timely fashion
  • Manage resource availability and allocation, managing changes to work scopes, schedules, team availability
  • Assign project tasks to operation’s team members based individual strengths, skill sets, and experience levels
  • Use the project management tools and techniques to plan, monitor and track progress of work, perform risk management to minimize potential risks
  • Keep records of client transactions, assist with invoicing, reporting and smooth running of the finance function
  • Maintains a 360 degree view of each client in terms of client communications, work requests and status, and invoicing
  • Highlight and escalate issues to COO in a timely fashion, respond to information requests from the COO on client status
  • Develops and maintains long-term relationships with accounts, communicates client needs and demands to company
  • Handle inquiries from prospective clients
  • Generate sales among client accounts, including upselling and cross-selling
  • Identifies opportunities to grow business with existing clients

Experience Requirements

  • Bachelors degree minimum, preferably in Business. Post Graduate Qualifications or Professional Qualifications such as Chartered Accountant or LLB is a plus.
  • 5 years+ relevant experience with account management, project management in our industry
  • Strong fluency in English and excellent communication and presentation skills (written & spoken)
  • Ability to develop good relationships with current and potential clients
  • Dynamic individual who is driven by making a big difference in a small team and enjoys working in a dynamic fast-paced environment
  • Strong communicator who can prioritize and manage expectations internally and externally with strong communication and organisational skills
  • Fluency in project management tools and techniques

Job Types: Full-time, Regular / Permanent

Salary: โ‚น50,000.00 – โ‚น75,000.00 per month

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

COVID-19 considerations:
Working from home. Remote working

Education:

  • Master’s (Preferred)

Experience:

  • Business Project / Account Management: 5 years (Preferred)

Expected Start Date: 15/04/2022

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