Job Title: Business Management Analyst
Location: Noida
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Introduction:
The key responsibility would be to effectively provide Operations and Business Management Services to the permanent and SI resources for Pan India/Globally.
The resource will be accountable for Resource Management, Vendor Management and Stake Holder Management.
Ensuring all administrative and Operations tasks are carried our seamlessly, catering to commercial governance, colleague engagement, customer service, headcount planning and forecasting.
What will you be doing?
Resource Management
- OnBoarding and off boarding activities.
- Own resource database and maintain the data accuracy and quality aspect at any given point in time.
- Management of Resource Hiring / extension request process working with Line Managers to complete in liaison with HR and Recruitment team.
- SAP vs BRAINS Reconciliation
- Supply and Demand Management – Manage the manpower demand planning and resourcing processes, ensuring the appropriate tracking, control of change demand as the projects mature through the lifecycle. Capture MTP changes and track them.
- Weekly MI on Resource Management, ensuring correct Headcount is projected to Senior management.
Financial Governance
- Working closely with finance to ensure utilization is on track
- Monthly MI and reporting on financials.
- STP/MTP Preparation and tracking with actuals.
Vendor Contract Management
- Point of Contact for all supplier related queries
- Ensure all new supplier engagements submissions are put through local / central approvals – liaising with business and Sourcing
- Proactively work with Sourcing to challenge supplier costs
- PO Raising
- Invoice Management
Administrative and Operations
- Lead on all Org design requirements – Future operating model, including special projects
- Well versed with SOM process
- SR Management
- Main POC for the business, HR and WFP on all resource related queries
- Navigator delinquency management.
- Operations Process Control
What we’re looking for:
- Excellent Communication and Business Management skills
- Customer Centric approach and excellent inter-personal skills
- Personal Influence and negotiation skills
- Expert in MS Office – Excel, word, PowerPoint etc
- Ability to interact with external and Internal stakeholders
- Ability to develop collaborative working relationships across the organization
- Efficient in process streamlining and coming up with Best Practices
- Highly solution oriented approach with an inclination to change and implement changes
- Proactive and dynamic
Skills that will help you in the role:
- Excellent Communication and Business Management skills
- Customer Centric approach and excellent inter-personal skills
- Personal Influence and negotiation skills
- Expert in MS Office – Excel, word, PowerPoint etc
- Ability to interact with external and Internal stakeholders
- Ability to develop collaborative working relationships across the organization
- Efficient in process streamlining and coming up with Best Practices
- Highly solution oriented approach with an inclination to change and implement changes
- Proactive and dynamic
Where will you be working?
Noida
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.