* Duties and Responsibilities – Duties and Responsibilities: • Would be responsible for training of SME Operations team on New Products Policies and Processes. • Adherence to procedures and guidelines. Ensure tight controls on processes and policies. • Ensure completeness of SME Disbursement process documents. • Responsible for Mortgages QDP and DI for unsecured cases from branches. • Responsible for Collateral documents custody at branch & dispatch to centralized Ops. • Implement robust delivery model. Identify process gaps and ensure implantation of process controls with adequate controls on cost. • Would be responsible for managing verification agencies on a day today basis. Ensure best of quality and adherence to TAT. • Would be responsible for monthly processing of vendors bills. • Closely interact and work with SME Underwriting and Sales team. • Would be responsible for managing SME Operations and delivering best in class process and controls. • Would be responsible for End to End SME Branch Operations team and processes. Ensure delivery within agreed SLA across all SME businesses. Required Qualifications and Experience: • Should have 8-10 years’ experience with minimum 3 years managing branch operations • Should be a post-graduate preferably. • Should have collaborative work style to engage with peers & colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills. • Self-motivated and a self-starter.
Required Qualifications and Experience
* Duties and Responsibilities: • Would be responsible for training of SME Operations team on New Products, Policies and Processes. • Adherence to procedures and guidelines. Ensure tight controls on processes and policies. • Ensure completeness of SME Disbursement process documents. • Responsible for Mortgages QDP and DI for unsecured cases from branches. • Responsible for Collateral documents custody at branch & dispatch to centralized Ops. • Implement robust delivery model. Identify process gaps and ensure implantation of process controls with adequate controls on cost. • Would be responsible for managing verification agencies on a day today basis. Ensure best of quality and adherence to TAT. • Would be responsible for monthly processing of vendors bills. • Closely interact and work with SME Underwriting and Sales team. • Would be responsible for managing SME Operations and delivering best in class process and controls. • Would be responsible for End to End SME Branch Operations team and processes. Ensure delivery within agreed SLA across all SME businesses. Required Qualifications and Experience: • Should have 8-10 years’ experience with minimum 3 years managing branch operations • Should be a post-graduate preferably. • Should have collaborative work style to engage with peers & colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills. • Self-motivated and a self-starter.