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Job Reference
* JR00106548
Job Summary
* Manager – Credit Operations
Job Purpose
“This position is open with Bajaj Finance ltd.”
Job Duties & Key Responsibilities
* Duties and Responsibilities – Duties and Responsibilities: • Identifying & solutioning improvement opportunities : Conducting VOC’s Surveys and branch visits for identifying opportunities and consulting subject matter experts data analysis and research for plausible solutions. • BRD Timelines & Quality – To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. • UAT Timelines & Quality – Ensure scenario development to cover all possibilities from the end user perspective and complete testing to meet the timeline requirements. • Stakeholder Alignment – Liaison with cross functional teams like IT Vendors BIU L&D to ensure project delivery & solutioning. • Training Rollout & Implementation – Ensure smooth implementation of new builds liaison with L&D team for content preparation. Ensure feedback of end users for further improvements & sustenance management. • Doing policy related audit and publish report • Process related MIS to be shared with team members. • Continuous policy and system testing to make sure the Policy and system talk to each other at the most.
Required Qualifications and Experience
* Duties and Responsibilities: • Identifying & solutioning improvement opportunities : Conducting VOC’s, Surveys and branch visits for identifying opportunities and consulting subject matter experts, data analysis and research for plausible solutions. • BRD Timelines & Quality – To adhere to BRD timelines discussed with the stakeholders. Also ensure that the build envisaged is chalked out in the BRD document comprehensively. • UAT Timelines & Quality – Ensure scenario development to cover all possibilities from the end user perspective and complete testing to meet the timeline requirements. • Stakeholder Alignment – Liaison with cross functional teams like IT, Vendors, BIU, L&D to ensure project delivery & solutioning. • Training, Rollout & Implementation – Ensure smooth implementation of new builds, liaison with L&D team for content preparation. Ensure feedback of end users for further improvements & sustenance management. • Doing policy related audit and publish report • Process related MIS to be shared with team members. • Continuous policy and system testing to make sure the Policy and system talk to each other at the most.
Report
