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Job Description
The Senior Business Analyst acts as a key bridge between the Business and IS by translating Business needs into detailed requirements and technology-enabled use cases, supporting high-complexity Products. They develop a deep understanding of the opportunities, risks, and issues facing the Business, and advise on how technology solutions can be used to achieve / resolve them.
What we expect of you
- Supports the Product Owner to realise the Product strategy by eliciting and managing detailed Business requirements (e.g., features, user stories) and designing technology-enabled Business use cases.
- Supports high-complexity Products that require a deep understanding of the immediate functional area, as well as broader Business processes (e.g., Finance).
- Documents as-is and to-be system processes, identifying areas for overall system process improvement.
- Collaborates with Product Owner, Solution Architect, and Business stakeholders to conduct paper-based design activities, capturing high-level system flows and possible technology solutions.
- Supports technical delivery activities by advising Functional Consultants, Developers, etc. on expected system behavior, informed by clear Business requirements.
- Acts as a subject matter expert in the relevant functional domain, with a clear understanding of Business needs and challenges.
- Performs functional testing on delivered solutions, ensuring it fulfils detailed business requirements.
- Develops Product user guides and training materials, delivering training to end users / support teams to enable Product adoption and maintenance.
- Supports the Product Owner to identify areas where additional security and compliance considerations should be factored in (e.g., sensitive data handling). Works with internal SMAs and Product team to ensure these considerations have been addressed correctly.
- Provides coaching to other experienced Business Analysts in the Product team
