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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Marketplace Marketing project associate will play an integral role in athenahealth’s Marketplace program. This person will lead the execution of Marketing Services for our Marketplace Partner program, ensuring that each service purchased by a Partner is completed on time within our Marketing Department. Our Marketplace program has over 300 Partners today, and each of them have access to a suite of Marketing services they can purchase to help grow their business. These services are supported across our Marketing departments and require different levels of project management and engagement. This project associate will follow the service from when the contract is signed with a Partner to when we send performance metrics to the Partner after the service is complete. This person will serve as the internal coordinator within Marketing to ensure that the work is getting done with the right team, and then will be the primary external liaison with the Partner. This person will work closely with our Watertown-based Marketplace Marketing Senior Manager and will partner with nearly every Marketing department at athenahealth.
Responsibilities include but are not limited to:
Serve as the primary internal coordinator of our Value Added Services program, managing our project tracker and status updates for all contracts sold.
Serve as the primary point of contact for Marketplace Partners during the preparation, execution, and performance phases of the services, ensuring a superb Partner experience and smooth internal execution.
Lead each Value Added Service after a contract is signed from execution to completion within the Marketing department, acting as the primary point of contact for internal teams with questions and for external Partner questions and updates
Drive premiere Partner experience from start to finish and ensure that internal timelines and content reviews are met with the Partner.
Education, Exposure, & Experience Required:
Strong organization and project management experience, including accountability for deadlines and coordinating across multiple teams
Experience communicating with both internal and external stakeholders
Experience converting comprehensive directions into easy-to-understand messaging
Delivering quality work in a fast-paced, deadline-driven environment
BA required
5-8 years work experience
Behaviors, Abilities and Skills Required:
Strong project management skills
Strong verbal and written communication skills
Strong organizational skills
Ability to interpret and understand basic marketing performance analytics
Ability to work effectively with individuals and across numerous teams
Ability to drive initiatives cross-functionally, including the confidence to ask questions as needed
Good business insight and understanding of the relationship between information, analytics and business results management
Acting as a true professional, possessing the highest ethical and moral standards
Being a positive and forward thinker
Exhibiting strong teamwork
Being open to feedback and ongoing self-development
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don’t take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
