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Job Description
DESCRIPTION
Job summary
Job Description
The ideal candidate will be experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement.
Responsibilities include, but are not limited to:
Working on Complex vendor queries and resolving the queries in a time bound manner and calling vendors as required
Working on underlying issues and fixing the root cause/s
Liaising with internal teams to understand vendor issue and working towards resolution
Contacting internal stakeholders and coordinating with them on vendor queries
Knowledge around supplier/vendor payment queries will be preferred
Advanced Excel skills are advantageous
Knowledge of Oracle Financial Application (OFA) experience is preferred
Key job responsibilities
Working on Complex vendor queries and resolving the queries in a time bound manner and calling vendors as required
Working on underlying issues and fixing the root cause/s
Liaising with internal teams to understand vendor issue and working towards resolution
Contacting internal stakeholders and coordinating with them on vendor queries
A day in the life
Responsibilities include, but are not limited to:
Working on Complex vendor queries and resolving the queries in a time bound manner and calling vendors as required
Working on underlying issues and fixing the root cause/s
Liaising with internal teams to understand vendor issue and working towards resolution
Contacting internal stakeholders and coordinating with them on vendor queries
About the team
Team follows All-Hands-on-Deck approach to resolve Vendor concerns across internal teams while resolving the root cause in a time-sensitive manner and working on opportunities to reduce future recurrence of issues and improving vendor experience.
Team identify roadblocks for faster resolution & contact avoidance, drive teams within and outside team to reduce dependencies leading to faster case resolution. We involve monitoring key performance metrics including reduction of vendor’s payment related issues, while reducing overall turnaround time of resolving issues.
BASIC QUALIFICATIONS
Basic Qualifications:
Post graduation or a Master’s Degree Accounting/Finance
Prior experience of 2+ years in Accounts Payable operations.
Experience of working on time critical processes
Working knowledge of Outlook, Excel and Word
PREFERRED QUALIFICATIONS
Knowledge around supplier/vendor payment queries will be preferred
Knowledge of Oracle Financial Application (OFA) experience is preferred
Advanced Excel skills are advantageous
Participated in Lean Projects, Quality circles & Creative work groups
