Accenture Hiring for Application Tech Support Practitioner at Hyderabad Full Time

Summary: As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, communicating with clients, and designing solutions based on deep product knowledge. Roles & Responsibilities:

• Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management.
• Communicate with clients to accurately define their issues and design solutions based on deep product knowledge.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Ensure the smooth functioning of systems and applications by monitoring and maintaining them.

Professional & Technical Skills:

• Must

To Have Skills: Proficiency in Microsoft Windows Desktop Management.

• Good

To Have Skills: Experience in Customer Service Operations.

• Strong understanding of technical support processes and procedures.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Additional Information:

• The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.
• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional technical support.
• This position is based at our Hyderabad office.