AcadePro Learning Solutions Pvt. Ltd Hiring for Inside Sales Executive at Faridabad, Haryana Full Time

The Inside Sales Professional is a corporate executive responsible for the revenue generation process in the company. Candidates are accountable for negotiating with customers, closing deals, and educating customers about the service delivery level and product USPs. The sales field teaches you a lot — you gain a 360-degree understanding of how to negotiate, how businesses operate, how they make money, communicate, and how profit -driven decisions are made. To become a part of the team, you should be at least a graduate with good listening ability and should be confident in giving thoughtful recommendations to clients whilst thinking intelligently.

In addition to their primary duties of revenue generation, Inside Sales professionals are responsible for overseeing the strategy for profitable business growth. You will be required to demonstrate good decision-making by delivering appropriate product/service messaging, information and resources to targeted customers for accomplishing sales target and expand the client-base.

As a sales professional, you will use your excellent pitching abilities along with interpersonal skills to impart a superlative, personalized experience to each customer. You reporting insights and recommendations will be vital in optimizing customer retention rate.

Responsibilities

• Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, WhatsApp chats).
• Successfully taking the ownership of the task from the allocation till the final delivery.
• Contributing efficiently for different activities of Operations in a 24/7 and highly flexible environment.
• Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification.
• Always choosing the best solution to solve a problem; rectifying, adjusting and also following up to ensure proper resolution.
• Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.

Requisite Skill Set

• Excellent communications skills in English (Excellent command over UK Accent)
• Good interpersonal and analytical skills
• Excellent typing speed(while chatting through Website/Facebook/WhatsApp)
• Ability to handle pressure and work on tight deadlines.
• Excellent multitasking skills.
• Ready to work in Rotational Shifts
• Capable of maintaining profitable client relationships
• Maintain a collaborative contribution with in the company’s internal teams through constructive, agile and team work approach.
• Versed in analyzing customer needs and recommending best available offers based on those needs.

Qualifications:

• Graduate from any reputed institution from India/Abroad
• MBA or Masters in any specialized subject would be an added advantage.
• Minimum 0-1 years’ experience in dealing with international clients(voice-support).
• Strong foundation of finance/accounting or engineering subjects would be an added advantage
• Excellent typing speed
• Ability to handle pressure and work on tight deadlines.
• Excellent multitasking skills.

Job Types: Full-time, Fresher

Salary: ₹9,772.21 – ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Schedule:

• Day shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Faridabad, Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)