Business: Retail Banking
Function/ Department: Cross Sell
Place of work: Pan-India
Roles & Responsibilities:
‘• Acquisition of home loan customers in the identified segment
Secondary Responsibilities :
‘Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies & high quality customer services
Managerial & Leadership Responsibilities:
‘• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Key Success Metrics:
‘Disbursals, Growth metrics,File to disbursal conversion
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