JPMorgan Chase Bank, NA Hiring for CB-Wholesale Lending Operation – Controls Manager – VP Job at Bangalore Full Time

At JPMorgan Chase, Commercial Banking (“CB”) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. CB is comprised of Middle Market Banking & Specialized Industries, Corporate Client Banking & Specialized Industries, Real Estate Banking, Commercial Term Lending and Community Development Banking.

Business Banking (“BB”), a division of Consumer and Community Banking, provides deposit, credit, and cash management services to companies with up to approximately $20 million in annual revenue.

Asset & Wealth Management serves institutional, ultra-high net worth, high net worth and individual clients through its Asset Management and Wealth Management (“WM”) businesses.

Wholesale Lending Services (WLS) exists within Commercial Banking Global Services organization and provides loan servicing functions to all four JPMorgan lines of business. These functions include loan documentation, closing and funding, payment and fee processing, syndication loan and trade processing, credit administration and collateral perfection and management.

Key Responsibilities

Risk And Controls

• Evaluate and perform an end-to-end analysis of the WLS / CB program’s risk and control environment to
  • Assess the environment,
  • identify significant gaps and weaknesses in the control environment,
  • Build and implement the risk management strategies for the gaps & weaknesses identified.
• Work closely with the transformation and innovation along with the technology teams to implement a controls led transformation strategy for optimum risk management. Ability to look holistically across various process within CB to engage the transformation and technology partners for solutions will be the key success criteria for this role.
• Design and implement controls that are designed effectively and operate efficiently.
  • Build a system of smart/ automated preventive controls to proactively manage risk.
  • Implement change management protocols that addresses change, program and operational risk.
• Test and Monitor the Controls for Design and Operating Effectiveness.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Perform reviews and deep dives into
  • Emerging risk areas and
  • Transitions and Migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Development and document Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with program/project managers
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation (transaction life cycle, risk reporting, SOX, etc.)

• Establish and reinforce control governance and reporting
• Review Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Liaise effectively with stakeholders, internal and external auditors, 2LOD, GCC controls and regulators & drive conversations related to issues and MRAs identified.
• Monitor compliance of policies and procedures relative to operational and regulatory risk exposure

Talent

• Building and delivering awareness and training sessions to a large group of people managers and SMEs to ensure proactive risk culture
• Work on building end to end solutions using data analysis and other process improvement techniques
• Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Ability to focus on the key issues and drive initiatives to conclusion
• Ability to lead, challenge and adopt a changing business landscape
• Strong relationship and negotiating skills

Innovation

• Identify and drive Process improvements and other initiatives
• Identifying alternatives, options, and different ways of looking at issues/problems and to seek alternative scenario’s
• Ability to identify changes to processes and procedures to improve productivity and efficiency
• Drive on-going effort to innovate/automate controls

Key Skills & Attributes

• Bachelor’s Degree with a minimum 11+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be preferred
• Lean/ Six Sigma knowledge and experience will be an added advantage
• Experience in driving risk based process improvement using (not exhaustive) is preferred:
  • PARC techniques
  • FMEA
  • Process Mapping incl. Value Stream Mapping
  • RCA using (not exhaustive) 5 Why & Fishbone Analysis (and identification of critical Xs
  • Basic QC tools (Scorecards, checklists, histograms/ time series etc.,)
  • Qualitative & Quantitative Risk assessment tools
• Experience end to end risk management life cycle including:
  • Knowledge of Risk Management Tools
  • Designing and implementing controls across multiple teams and locations
  • Performing risk assessments
  • Issue management and Issue validation
  • Building test scripts and scenarios for testing
  • Risk Reporting and Dashboarding
• Knowledge of RPA/ RDA/ REMS, AL, ML and other automation & dat amining techniques is preferred
• Candidates with knowledge of loan systems like Loan IQ/ ACBS will be an added advantage
• Knowledge of investment banking products including Loans is preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.